CareCredit®, the leading dedicated health-care credit card, offers a complimentary audiotape discussing how practices can increase treatment acceptance with improved customer service and communication skills. The 15-minute audiotape features a question and answer session with Dr. Roger Levin, well-known author, dentist and founder of The Levin Group. It also includes a brief role-playing example of how to effectively utilize scripting techniques.
CareCredit®, the leading dedicated health-care credit card, offers a complimentary audiotape discussing how practices can increase treatment acceptance with improved customer service and communication skills. The 15-minute audiotape features a question and answer session with Dr. Roger Levin, well-known author, dentist and founder of The Levin Group. It also includes a brief role-playing example of how to effectively utilize scripting techniques.
Approximately 80 percent of patient-related problems are tied to financial issues - and many of these problems can be reduced or eliminated by having staff members who have been trained to use prepared scripts when presenting patient-payment options.
Levin offers his expert opinion on why he recommends the CareCredit® program, which offers convenient six- and 12-month interest-free payment plans.
To receive a complimentary copy of this audiotape, call (800) 300-3046, Ext. 519, or in the (714) area code, call 776-9000, Ext. 519.
Discussing dental costs can be uncomfortable, but patient-led financing lets patients privately explore options that fit their budget, making it easier to accept necessary care...
Is your practice easy for patients to work with, or is there room for improvement? A recent report highlights that convenience, especially in digital support and access, often...
Office managers are the heart of every practice, valued for their compassion, dedication, and exceptional skill. This year’s Spa Day giveaway highlighted their impact—from problem...
Just as no treatment plan is exactly the same, neither are any two patients’ financial situations. Financial barriers can stand in the way of a patient receiving the care they...
