Office staff members include (back row, from left) Robin Tkatch (receptionist), Dr. Tkatch, and Julie Shore (hygienist). In the front row are Norma Schoenberger (dental assistant) and Susan Barnhill (office manager). Click here to enlarge image“Everything is working very well at this point,” said Dr. Tkatch, a 2002 graduate of the University of Tennessee at Memphis Dental School.
“While this is an old facility, it’s a good practice as far as the clientele is concerned,” he added. “We have a lot of referrals. I have benefitted from what Dr. (Willard) Ferrell had done here previously.”
Dr. Ferrell owned the practice, which features three operatories, for approximately the last 30 years.
“But he decided it was time to slow down and think about retirement,” said Dr. Tkatch, who describes his fellow dentist’s “meticulous” style through the years as “one that showed patients he cared for them.”
Dr. Ferrell remained on board even after selling the practice on May 15.
“I was worried,” admitted Dr. Tkatch about his new role as owner. “But I am sure anybody who has just bought a practice is a little nervous.”
Since becoming owner, Dr. Tkatch has concentrated on upgrading the facility.
“The building needs remodeling; we really are tight on space,” the dentist said. “We also have very old equipment. But we are slowly upgrading that equipment.”
He also is switching the office’s emphasis on treatment from general dentistry to more of a cosmetic approach.
“For now, we are doing a lot of restorative crowns and some partial dentures and root canals,” he added. “In fact, we are doing pretty much everything except orthodontics. But, in the long term, I want to do more restorative, esthetic dentistry. In the end, I find that more rewarding.”
After just a few months, Dr. Tkatch has already seen the fruits of his labor despite having only a full-time staff of five. Besides Dr. Ferrell and himself, the staff includes an office manager, a hygienist, and a dental assistant.
“Even though we are a small staff, we have shifted into a different gear,” the new owner said.
“Our production in September was the highest the practice has experienced in a long time. Our collections have gone up, too. Those results are giving me some assurances that I made the right decision in buying this practice.”
Those assurances also might be reinforced based on the practice’s annual production output entering the final months of 2005.
“We’re not a million-dollar practice by any means,” he said. “But we have done about $430,000 in production a year. Maybe we’ll be up to $600,000 by the end of this year.”
Before buying the practice in High Point, Dr. Tkatch served as an associate for three years for Dr. James McGhee in nearby Thomasville.
“Dr. McGhee had a tremendous influence on me,” Dr. Tkatch said. “He is one of the best dentists I have ever known. He was a great mentor for me.”
The Thomasville dentist, who specializes in cosmetic dentistry and full-mouth reconstructions, has a practice that differs significantly in terms of modern features from the one Dr. Tkatch purchased.
“Dr. McGhee’s office is up-to-date, and very much the opposite of my current practice,” the High Point dentist said. “It was like stepping from the 21st to the 19th century.”
In many respects, Dr. Tkatch makes that same correlation when talking about what the dental field was like when he was a youngster - during the final stages of the Soviet Union’s communist regime - as compared to dentistry at the same time in the U.S.
“When I was growing up, I would say dentistry in Russia was probably 50 to 70 years behind what it was here in this country,” Dr. Tkatch said, labeling his dental experiences as a youth as that of the “spit in a cup” variety.
He pointed out that, in Moscow, dentists would make visits to schools once or twice a year for mandatory check-ups of students.
“Going to the dentist ... it was like you had no other choice,” Dr. Tkatch said. “We would be examined, then any treatment that was needed would be performed. If necessary, we would be referred to a specialist.
“But there were no X-rays and no anesthetic was used at that time, even for drilling teeth,” he continued. “It was very painful. I think the prevailing thought among dentists was ‘if the patient’s not hurting, he (or she) must be OK.’”
He also noted that, as a youth, there was a low level of education as far as home dental care was concerned.
Dr. Tkatch admits that his childhood dental experiences had a lasting impression.
“While in Russia, I never thought in a hundred years that I would become a dentist,” he proclaimed.
At the urging of a friend, Dr. Tkatch eventually decided to pursue a career in engineering. So he attended the University of Moscow for five years, eventually earning a degree in nuclear engineering.
“Growing up, I never knew what I wanted to be,” he said. “But I thought that if I could just get in (to college), I could learn it (engineering) and do it.”
Besides going to college, there was something else the High Point dentist wanted and had pursued dearly for some time - a professional hockey career.