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Pearls for Your Practice: Dental Manuals by Dr. Jenny Perna

Aug. 30, 2021
Dr. Joshua Austin, DDS, MAGD, reviews what he believes is an indispensable dental office resource—easy-to-use, easy-to-customize manuals outlining job descriptions, to-dos, and much more.

Yesterday I got a DM (direct message) on Instagram from someone selling likes. That’s right. You can buy likes on Instagram. It feels fake, and I don’t like it. I don’t love dental Instagram or the peddling in ego, nor the fact that there is such a thing as a “dental influencer.” That said, I certainly do not hate everyone I have met because of dental Instagram! There are some amazing people out there who are filled with joy and passion and are true to themselves. One of those people is Dr. Jenny Perna (@yogi_dentist). If you don’t follow her, you must. She practices in Austin, Texas, and thankfully, has taken on a project that needed to be addressed—she created some amazing dental manuals.

There is nothing I want to do with my time less than create manuals for my office, yet they’re essential. They are essential for relaying vital information to our teams. Information like their roles and responsibilities, our vision, our core values, and specifics about job functions. Oftentimes, we throw our team to the wolves and expect them to thrive. Office manuals are what separates high-functioning teams from low-functioning ones. Dr. Perna has done all the heavy lifting for us with her Dental Manuals.

Each manual is made in either Keynote (Mac) or PowerPoint (Windows or Mac) which sets me up for the best feature of her Dental Manuals. They are easily customizable for your practice. Dr. Perna has done all the layout work and filled 95% of the information in. That last 5% is the stuff that’s unique about your practice. This makes the office manual creation time minutes instead of hours. Editing is quick and easy, and the slides are preformatted to make your updates appear seamless. It’s like the world’s most efficient and profitable Mad Libs.

Dr. Perna has manuals for all positions in the dental office including dental assistants, dental hygienists, office managers, scheduling coordinators, and financial coordinators. These position-based manuals outline the job description and daily/weekly/monthly/quarterly/yearly to-dos for an efficient and productive dental office, and include key performance indicators, troubleshooting, and procedure breakdowns. All of these position manuals are included in her Super Bundle. Also included is a manual for Invisalign and Smile Makeover workflows. There are a couple of additional manuals for purchase, as well. Those include the New Patient Experience workflow and the Botox Dermal Filler workflow. These are new additions and it seems like Dr. Perna will continue to add more of these as needs arise.

To get your Dental Manuals, simply go to Dr. Perna’s website, Click on Store in the upper right corner. There you will see options for the Super Bundle and also each individual manual. I think the bundle is a great way to go as you will probably need all of those included, and it saves you some money! Then just pick whether you want Keynote or PowerPoint. I am a Keynote man myself, so that choice was easy. Once you download and customize, you can export them as PDFs or even have them printed if you wish. These Dental Manuals by Dr. Perna are very well done and thought out. They will save you hours of time, all while getting you and your team on the same page. This will be the best investment you have ever made in your team. Two-run home run for Dr. Perna and her amazing Dental Manuals!

Joshua Austin, DDS, FAGD, FACD, writes the Pearls for Your Practice column in Dental Economics. After graduating from the University of Texas Health Science Center Dental School, Dr. Austin associated for several years. In October of 2009, he opened a solo general practice in a suburban area of San Antonio, Texas. Dr. Austin is involved in all levels of organized dentistry and can be reached at [email protected].

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