by Marvin W. Berlin, DDS
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How much of your life do you spend reminding your patients that they owe for treatment they have already received? Do you look up the ledger of each patient scheduled for that day and write his or her accounts receivable information on a schedule? Is this the information with which the front office person is told to collect? Do you do this for every patient every single morning, all month long, all year long?
Wouldn’t you prefer to walk into your practice each morning to find a morning meeting report waiting for you, listing the patients scheduled that day with their accounts receivable information ready? This might free you up to research patients who are due for treatment that you diagnosed three, six, or 12 months ago.
Newly developed software technology can do all that and more. It’s called Dental Practice Optimizer® by Sikka Software, and it’s very slick. While you sleep, it will refresh data and send reports via e-mail to the contacts you choose — all automatically. All of our partners and key staff receive an e-mail every morning that gives an accurate “snapshot” of where we are financially.
This newly developed software technology is loaded with printable reports. Each can be configured to be sent to one or more e-mail addresses, at intervals you choose. You can e-mail the “Morning Meeting Report” to your office manager, “AR Vital Signs” and “Insurance Aging” to your insurance coordinator, and “Remaining Insurance Benefits,” “Treatment Plan Report,” and “Pending Procedure Report” to your treatment coordinator — all automatically overnight.
You can send reports daily, weekly or monthly to the designated recipients. Of course, my favorites are the marketing reports.
Each of these reports represents a powerful time saving analysis that is certain to change your life by freeing you up to be more productive.
The automatic features of Dental Practice Optimizer® after setup are great, but what happens when something is not automatic — when you can’t find that one report you really need, when you need to customize the morning meeting report, or you need to create a custom query and you just can’t figure it out?
This is where this software shines. You simply call any of the account managers at Sikka Software and let them know what you want and they will do the rest. We use tons of custom reports that we find essential for group practice. Sikka has more than 50 years of combined experience in dental offices and has amassed a wealth of information, sample letters, queries, and every possible business analysis imaginable.
There’s no waiting around either. They join us real time on our computers and walk us through producing and getting the results we ask for at no extra charge. It’s all part of our subscription. It seems that no matter how tough the challenge is, Dental Practice Optimizer® and the Sikka Support Team are up to it and always find a solution. We couldn’t function without DPO and Sikka.
Dr. Marvin Berlin is the heart and soul of mckinneydentist.com, one of the most productive and profitable dental practices in America. He graduated from the University of Texas in 1984 with a Bachelor of Business Administration degree in management and marketing. He completed his doctorate at Baylor College of Medicine in Dallas.