Professional courtesy

The "stress bombs" article in the October 1997 issue covered the stressful areas in managing a dental practice in detail. We had a staff meeting to study this article.

Our office disagrees with the Ophone callO section. In our office, the doctor is always informed when another doctor calls. We never tell another doctor that Oour doctor is with a patient.O We say, OTell Dr. Jones that I will see if Dr. Smith can come to the phone.O Then, OWe are at a point in a procedure where Dr. Smith can?t come to the phone. Can Dr. Smith call you back ?O

We consider that professional courtesy involves more than OThe doctor is with a patientO to another doctor.

Ted M. Ziske, DDS

Salem, MO