In the February 1998 issue, Dr. Joseph Blaes related in his "Through the Lens" telescopes article that he had poor customer service with Designs for Vision magnifiers.
I would like to take this opportunity to advise that I have had nothing but outstanding service from the Designs for Vision company. The people have always been prompt in changing prescriptions, as well as providing repairs when needed. I fear Dr. Blaes is mistaken in his assessment of the Designs for Vision company.
James M. Lindsey, DDS
Kokomo, IN