A User-Centered Educational Program
Learn how Carestream Dental worked with software users just like you to craft the educational program for its 2018 Global Oral Health Summit.
Too often, companies design and invest in technology that they think practices need. Shouldn’t it be the other way around? You’re looking for technology that seamlessly adapts and fits into your workflow, not technology that you have to bend your workflow around. Not only is this concept of user-centered design something that Carestream Dental prides itself on, it’s an idea that has carried over to the educational program for its 2018 Global Oral Health Summit. The Summit, which takes place Nov. 9-11, just outside of Dallas, Texas, is a comprehensive educational event designed to give oral health professionals knowledge they can immediately put into use in their practices.
When it came time to assemble the educational program, Carestream Dental reached out to previous Summit attendees for their valuable feedback. That’s how Dawn Hill, Jan Odell, Angie Minks, Misty Mattingly, Jerilyn Bird, Barb Nissen, Carol Chambers and Barb Houser became the most important members of the program design process. The volunteers had indicated at a previous Summit that they’d be willing to provide insight on future conferences and were invited to join the team program committee. With their real world experience as their most valuable asset, the mix of office managers and practice operations officers played a vital role in reviewing all purposed sessions to ensure that the educational program Carestream Dental launched was tailored to specifically meet the needs of real practices and software users.
“I feel it’s such an honor to be part of the program advisory group,” Barb Houser RDA, FAADOM, officer manager, Pella Family Dentistry, said. “It means a lot to know that our opinions matter and can make a difference.”
An internal team at Carestream Dental made up of user experience (UX) designers and software trainers put the final touches on the educational program, resulting in more than 70 courses and learning opportunities that help attendees discover industry trends; boost their software skills; enhance the patient experience; improve the efficiency of day-to-day operations; and promote their practices.
“Our office is very high tech and we like being on the cutting edge of what is on the horizon,” Houser said. “It’s great being part of the process that brings that to fruition. We had so much fun and learned so much at last year’s Global Oral Health Summit We are excited to return this year!
To explore this unique educational program—made for oral health professionals, by oral health professionals—click here. Don’t forget to take advantage of early registration discounts for the Summit before June 29: Register today!