A two-cassette audiotape set from Stepping Stones to Success focuses on emergency patients, handling new patients so that they will want to come back, general practice-building, and many other management issues.
Each tape is 60 minutes long and features Carol Tekavec, RDH, well-known author, lecturer, and Dental Economics insurance columnist.
For additional information or a free catalog, call Stepping Stones to Success at (800) 548-2164.