JEANNE E. GIOVENCO, CDPMA, has more than 30 years of experience in the dental industry. She is the founder of GIO Dental Consulting, a company that provides strategic efficiency planning for dental offices to increase productivity, patient retention, treatment acceptance, and customer service that builds patient loyalty and referrals. She is a member of both the Academy of Dental Management Consultants and the American Association of Dental Office Management, and she holds certifications in practice management administration, radiation health and safety, CPR and first aid, QuickBooks, digital imaging management systems, and more. Contact her at [email protected] or (312) 315-0965.