Office manager in a box

Oct. 1, 1999
Lorraine Hollett and Patrick Wahl have introduced their "Book of Scripts." The book spells out "what to say and how to say it" in the dental practice. This book will help you completely eliminate any worries or fears of facing challenging patients. It has all the key words, phrases, and sentences you and your staff need to boost production effortlessly.

Lorraine Hollett and Patrick Wahl have introduced their "Book of Scripts." The book spells out "what to say and how to say it" in the dental practice. This book will help you completely eliminate any worries or fears of facing challenging patients. It has all the key words, phrases, and sentences you and your staff need to boost production effortlessly.

The book is accompanied by several free bonuses that form a complete verbal-skills learning system. The bonuses include an audiocassette, "How to Be a Superstar" and a Mac- and PC-compatible computer disk to allow customization of the scripts. Also included are two full-color posters, "Your Fee is Too High!" and "I Only Want What My Insurance Covers!" which offer dozens of proven responses to turn around complaining patients.

The system is backed by a full-year, money-back guarantee.

For the cost of the complete system, more information, or to place an order, call Office Magic Productions at (800) 750-8779, or visit its Web site at www.officemagic.com.

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