Video training courses offer help with overcoming cancellations

Nov. 1, 1996
Overcome the myths: "Cancellations are just a fact of life," "Cancellations are just a cost of doing business," and "Cancellations are caused by forces beyond my control." Video #1: Preventions-How to communicate the urgency of treatment, the importance of a treatment plan and the responsibility of keeping appointments. Video #2: First Aid-Tips on "How to Handle Incoming Calls from Patients Who Want to Reschedule," "Handling No Shows," and "How to Handle People Who Cancel After Regular Business

Overcome the myths: "Cancellations are just a fact of life," "Cancellations are just a cost of doing business," and "Cancellations are caused by forces beyond my control." Video #1: Preventions-How to communicate the urgency of treatment, the importance of a treatment plan and the responsibility of keeping appointments. Video #2: First Aid-Tips on "How to Handle Incoming Calls from Patients Who Want to Reschedule," "Handling No Shows," and "How to Handle People Who Cancel After Regular Business Hours." Dental Boot Kamp training courses develop more qualified, less-resistant patients who say Yes to total treatment. Call (800) 486-8839 to order your copy.

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