Sandy Roth and
Terry Goss
This month, the dentist and the staff will be doing some homework prior to the staff meeting. The following questions will help all of you prepare to open a discussion at your next staff meeting.
Questions for the dentists:
(1) I am most comfortable sharing "who I am" with my staff when:
(2) I am ready to share all of my practice with my staff except:
(3) The things I want my staff to handle on their own are:
(4) I just can`t seem to get my staff to understand:
(5) The things my staff handles so well that I never have to worry about them are:
(6) My staff is most frustrated by me when:
The staff will answer the following questions:
(1) Our dentist is most comfortable sharing "who he or she is" with us when:
(2) Our dentist is ready to share all of the practice with us except:
(3) The things our dentist wants us to handle on our own are:
(4) Our dentist just can`t seem to get us to understand:
(5) The things that we handle so well that our dentist never has to worry about them are:
(6) We are most frustrated by our coworkers when:
Obviously, these questions are designed to open up the lines of communication. Be prepared to have a challenging, yet healthy conversation about styles, expectations, and ways in which you can improve communication and relationships. Be sure to let us know if we can help you in any way.
