Give your patients NO reasons to NO-show: Mastering modern patient communication and engagement

Elevate your dental practice with advanced patient engagement techniques! Watch this DE Solutions Lab to streamline communication, reduce no-shows, and enhance patient satisfaction.
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The on-demand recording for this presentation is now available. Register today to access the video!


Adapt your dental practice to today’s modern patient communication and take your patient engagement to the next level.

Learn the most effective way to engage every patient that enters your practice; from the very first interaction to everyday communications. See how complex treatment-plans can be conveyed utilizing dental photography. We discuss challenges when patients bail without offering any feedback.

A lack of patient feedback can negatively impact your practice- but fear not, because technology holds the key to solving this problem. We're here to help you drastically reduce patient no-shows in your dental practice by hearing from Dr. Mehrdad Razaghy DDS, who focuses on biomimetic and minimally invasive methods. 

See how Dr. Razaghy’s team have been able to streamline communication, enhance patient experience, and build stronger relationships with patients. We will take a peek at how using dental photography, in conjunction with a patient communicator - allows an extremely transparent and illustrative way to communicate with our patients.

We will highlight Patient Manager, an innovative correspondence tool specifically designed for dental practices. By implementing this functionality and partnering it with the cloud-based practice management solution, Sensei Cloud - you can completely transform your patient interactions, plus  bridge any communication gaps, allowing you to address any issues promptly, prevent no-shows, and ultimately improve patient satisfaction.

Register now and take the first step towards reducing patient no-shows and improving patient retention, and creating a thriving dental practice centered around effective communication and patient satisfaction.

Learning objectives:

  1. Understand the impact of utilizing modern patient communication tools together with dental photography and cloud-based servers.
  2. Pivoting your outreach strategy and reducing no-shows
  3. Empower your staff to work smarter, faster, and more efficiently for productivity and success


Dr. Mehrdad Razaghy

Dr. Razaghy’s extensive background in research began in 2014 when he spent a full year focusing on multiple projects in the field of neurosurgery. He was part of six major publications at David Geffen School of Medicine of UCLA with a focus on spinal cord diagnostics and motor dexterity. His passion for creation and research carried through his path in dentistry and allowed him to be involved in various research projects.

His journey in dental research began when he joined Dr. Pascal Magne’s research laboratory at Herman Ostrow School of Dentistry of USC. Since then, along with teaching, he has been part of multiple research and clinical projects under close mentorship of Dr. Pascal Magne. Together with his mentor, Dr. Razaghy has contributed to various books, journals, publications, and educational modules in the world of restorative and biomimetic dentistry.  

Dr. Razaghy has been part of publications in the esteemed Journal of Dental Materials and International Journal of Esthetic Dentistry and currently practices general and restorative dentistry in Los Angeles, as well as mentors a few selected students. He's an active International lecturer and currently teaches multiple continuing education modules in the fields of dental photography, additive dentistry, resin bonding, digital smile design, rubber dam isolation, and bonded porcelain ceramic restorations. He is currently the youngest member of a prestigious national group of dentists called the Bio-Emulation.

Moderator: Dr. Pamela Maragliano-Muniz

Dr. Pamela Maragliano-Muniz is chief editor of Dental Economics. Dr. Maragliano-Muniz is a board-certified prosthodontist, and she owns a private practice, Salem Dental Arts, and lectures on a variety of clinical topics.

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